Charlestown to Akron worst boarding expertise at any time. Gate 38 b. A greyhound bus terminal is best operate. Great luck on the new Occupations
My grievance is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it had been sent. Nevertheless, the luggage were ruined and taped up. I identified as in a very grievance straight away. I were givin a number of phone numbers as well as firt a single was simply a recording to go away my mobile phone and somebody would get back to me.
We are sorry that you just were not happy with the complimentary voucher that we delivered. Having said that, the voucher was meant to convey goodwill and to help make amends in some way for that insufficient service you reported. It represents an volume we consider for being fair and affordable.
The red tape to get a response a couple of actual messed up vacation from start out to complete is awful. I happen to be attempting to have a response from AA even so the operate around is exactly what AA desires so you may give up..GUESS WHAT ? i dont quit effortlessly. so AA i await your solution.
still very little on flight 1583. Don't fully grasp not enough interaction. Am now recognizing I am not likely to produce link in Miami at 10am
The whole crew staff was pleasant , but this man went further than the jobs expectations and ought to be praised and regarded. I’m also delighted we obtain a snack once more.
I just planned to express that my working experience with this particular flight and American Airways staff members was the worst I have ever had with an airline. The trip to LAX from TPA was Alright apart from flight attendants don’t smile or act like they like their Work opportunities anymore. The return flight was a nightmare. It began when we received an e mail the early morning of our flight stating that we needed to improve our seats that were previously selected. We did just that & checked in on line. Whenever we got to your airport our boarding passes continue to experienced the aged seats which we experienced to change with the baggage sign in counter (once again employees were not friendly in any way).
I have tried using contacting and was on for quarter-hour only to be hung up on. I've sent two e-mail without having reply… I really like your airline but seeking to possess a transform produced so we do not get rid of all of the The cash we put in on our flight mainly because we aren’t ready to really make it due to the fact my fiancés grandmother handed away and we need to be here and can’t go away at this time Along with the funeral arising during our scheduled trip. I haven't been able to get any where and becoming that I am a Vacation Agent, I realize that for instances such as this, In spite of non-refundable tickets, the airlines may give a credit rating for partial or may even give credit score for the entire quantity to be used on long term journey.
Your consumer service Associates are a lot less than helpful. Just after trying to go to a scheduled for months training seminar our flight was canceled making us unable to attend. The one thing made available from American Airlines were apologies in addition to a refund from the flight.
I'm a faithful shopper and Despite my a long time of loyalty if I was 5 minutes late there would be no lee way for me to board a airplane.
I just bought from the mobile phone with Connie Sanders inside the DFW Workplace. I asked for her identify since she was so sort and helpful to us. I've rarely encountered a person so helpful and caring. If your Reps might be like her you would've an excellent airline.
I would like to make this report to you. I had been amazed which i was not able to generate a report by cellular phone. Sallianne Dale
I am sorry to declare that our encounter with the AA counter in Newark was below stellar – Of the two client service reps within the counter assisting passengers examining in, one particular devoted her time and energy to ONLY Top notch passengers, and another lady seemed to do as tiny as is possible – way too busy worrying about what Absolutely everyone else was carrying out – all other than what she could possibly be accomplishing! As the road grew extended, the less fascinated she turned, and her Mind-set was horrific – It took us much less the perfect time to get to the Airport than it did standing in line to examine in! (in excess of an hour or so with only four men and women before us). By the point we stepped up to your counter – a fresh representative bought on board – we had to “quiet ourselves down” – you could visualize how the opposite forty or so people began to feel behind us! As you frequently try to tell us, you “care” concerning the passenger, and this unique could use a little Mindset adjustment – or obtain her another situation!
Seeking to adjust a reservation day for the final three times/nights. Just about every agent We have now gotten has both transferred us away Extra resources from our connect with generating another several hours wait around or has hung up on our simply call.